Privacy Policy

Introduction

The Regent Offices is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have under UK GDPR.

1. Who We Are

The Regent Offices is a privately operated workspace provider trading as Ebenezer Properties. We are registered with the Information Commissioner’s Office (ICO). We manage office spaces, bookings, enquiries, and visitor interactions through this website.

2. The Information We Collect

We may collect the following information when you interact with our website or contact us:

  • contact details (name, email address, phone number)

  • enquiry information (messages, booking requests, service questions)

  • technical data (IP address, browser type, device information)

  • usage data (pages visited, time spent on the site, interactions)

We do not collect unnecessary personal data and we do not use automated decision‑making.

3. How We Use Your Information

We use your information to:

  • respond to enquiries

  • manage workspace bookings

  • maintain site security

  • improve website performance

  • meet legal and regulatory obligations

We do not sell or share your data with third‑party marketers.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • legitimate interests (responding to enquiries, operating the website)

  • contract (managing workspace bookings or agreements)

  • legal obligation (record‑keeping, compliance requirements)

  • consent (only where explicitly given)

5. Cookies

Our website uses essential and analytical cookies to ensure functionality and improve performance. You can manage your cookie preferences through your browser settings.

6. Data Sharing

We may share data with:

  • service providers who support website hosting or security

  • regulatory bodies where legally required

We do not share data with advertisers or unrelated third parties.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to meet legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data

  • request correction or deletion

  • restrict or object to processing

  • request data portability

  • withdraw consent (where applicable)

To exercise these rights, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

hello@theregentofficeswrexham.co.uk

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